Reviews

Barrhaven Mazda

See what our customers have to say about us.

Average score
4.2
547 reviews
Nicolas Roy
Was in the market for a New Mazda3 Sport. I saw that Barrhaven Mazda had exactly the car I was looking for in stock. I met with Brandon to talk about the purchase. I knew what I wanted and Brandon was more than willing to help me get the deal I was looking for. The experience was fun, quick, and simple. Brandon was a great salesman to work with!
Reviewed on April 14, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on April 14, 2025
Alex Freeman
Best place to buy a Mazda in Ottawa! Very spacious and well kept. They have the best selection in town and lots of places around for a test drive. I bought Mazda 3 GT from them and I couldn't be happier! Their best salesman Abdel Rahman (Abud) provided me with all the information I needed and was able to give me a good deal. Financial manager Saman was very efficient and did all the work in a timely manner. They maintained good communication with me during the entire process and kept every promise. Very honorable people! They confirmed with me on the delivery day and made the whole process a pleasant experience! Everyone in the dealership was friendly and knowledgeable. Thank you and God bless!
Reviewed on April 12, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on April 14, 2025
sean pettenuzzo
Had a great shopping experience at Barrhaven Mazda. Sales associate Bogdan was very helpful, pleasant and professional in showing us our vehicles of interest and taking us for test drives. At no point was there any pressure tactics during our discussions. Although we didn’t purchase a car from Barrhaven Mazda, we definitely would deal with Bogdan again.
Reviewed on April 12, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Barrhaven Mazda responded on April 14, 2025
Josephine Q
Overall we had a great experience. Bogdan and Sammy were very helpful with the whole process. There was a delay with the car pickup, but they promptly addressed the issue. Dan the general sales manager went out of his way to make it right for us
Reviewed on April 01, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Barrhaven Mazda responded on April 02, 2025
Chris Hall
I recently purchased a car from here, and overall, I had a great experience. The sales representative, Abood, was incredibly helpful and provided a lot of information about the cars I was considering. I appreciated how thorough he was in answering all of my questions. One thing that stood out was having the sales rep with me during the test drive. While I’m not sure if that’s standard practice now, it did make me feel a bit distracted from fully focusing on the driving experience. Nonetheless, I still appreciated the valuable insights he shared about the car. I initially wanted to take a day to think things over, but the team was very eager to make a deal and presented me with an offer that was hard to walk away from. While there were a few minor hiccups along the way, Abood handled everything professionally and efficiently: 1 - When I went to pick up the car, the check engine light came on. I could tell from his reaction that it had just appeared, and it was a quick fix. 2 - After I got home, I received a notice about the key fob battery being low. I mentioned it to him, and he kindly offered to replace it when I had the time. 3 - A few days later, I ran into an issue where the car wouldn't start (which was my fault), but he was very reassuring and even met me to fix the issue right away. Despite these minor bumps, the level of customer service was excellent, and I felt well taken care of throughout the process. I would definitely consider buying from Barrhaven Mazda again in the future. Highly recommend!
Reviewed on April 01, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on April 02, 2025
Garret Tactica
"I recently purchased a car, and I couldn't be happier with the experience! HENNING did an exceptional service!!!—everyone was incredibly hospitable and attentive to my needs. They made sure I felt comfortable throughout the entire process, answering all my questions and providing great recommendations. The deals offered were excellent, making it a truly rewarding experience. I highly recommend this dealership for anyone looking for not just a car but a seamless, pleasant experience!"
Reviewed on March 31, 2025
Congratulations on your new vehicle, Garret and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on April 02, 2025
Genadi Chaikin
When you combine a great product with great service, you receive a great shopping experience. Henning, Dan and Yamen are very good at creating that experience and other workers at Barrhaven Mazda are very helpful as well. I am a big fan of Mazda products in general and I can recomment Barrhaven Mazda as a great place to purchase these amazing vehicles.
Reviewed on March 31, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Barrhaven Mazda responded on March 31, 2025
Amrita Shakya
Had a great experience with Brandon, Wasfi and Sam in getting my first Mazda :) Brandon was amazing, not pushy, completely understanding and had great sense of humour. He was super educational on the car and trim that I wanted. He made the experience super smooth and easy for a first time car buyer. So thank you :) Vroom Vroom 🚗
Reviewed on March 23, 2025
Congratulations on your new vehicle, Amrita and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on March 24, 2025
Stealth Bob
I was looking for a deal for a CX-5 and had a specific Trim level in mind. I called and got a hold of Abbas who was nice to talk with. A lot of dealers dont like doing cold quotes over the phone but I requested one where I indicated I just wanted the best quote and would not be going back and forth. He called back and offered a great discount, one that I would have been happy to go with. I did end up going with a more local dealer who gave me a similar discount but wanted to give a shout out for Abbas as he handled the call well when I said I went with another dealer...class act.
Reviewed on March 07, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on March 10, 2025
DES “ECHO” ECHO
Abood,He's a man to his word. Was good dealing with him.
Reviewed on February 21, 2025
We are so grateful for your review. We hope to see you again soon.
Barrhaven Mazda responded on February 24, 2025
Connor Majaury
Just bought a 2011 Mazda 3 from here for a great price for the vehicle I got, the service was amazing, Henning was polite and very helpful with helping me purchase this car as it was my first ever time buying a car from a dealership, and all around it was a great experience, this dealership definitely will be my first choice for the next time I decide to purchase a new vehicle.
Reviewed on February 20, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on February 20, 2025
Patrick Smith
Great experience at Barrhaven Mazda! Abbas was kind, welcoming, reasonable, and fair. Sam was great at sharing warranty information without being pushy or aggressive about any of it. Would absolutely return for my next car.
Reviewed on February 15, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Barrhaven Mazda responded on February 18, 2025
Liam Kavanagh
I just purchased a used Mazda CX-30. Brandon was very knowledgeable and helpful, and not pushy at all since it is my first time purchasing a car. It was a pleasure doing business with him. Sam was also very helpful during the experience. I would definitely come back again in the future.
Reviewed on February 14, 2025
Congratulations on your new vehicle, Liam and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Barrhaven Mazda responded on February 14, 2025
Ian Richter
We had a great experience purchasing a new car from Abbas and the awesome team at Mazda. Abbas was super kind and answered all of our questions throughout the process. We absolutely love the vehicle we purchased and know we will be in good hands when it needs to have work done by the service team at Barrhaven Mazda.
Reviewed on February 11, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on February 12, 2025
Aris Marghetis
We bought a new CX-30 from there a few months ago, and during recent very low temperatures, I was a dumb-dumb and caused some damage to the seal-trim on the moonroof. It was all my fault, and I told this to the people in Barrhaven Mazda Service. They let our vehicle thaw there overnight, and then within an hour, had it totally fixed, AT ZERO COST. Seriously, the best service on MY mistake ever! Big thank you especially to Zena and Blair!!
Reviewed on January 30, 2025
Thank you, Aris We appreciate your feedback and the 5 STAR review!
Barrhaven Mazda responded on January 31, 2025
Faramade Fatuga
My husband and I met with Mr. Bratu, he was very friendly, warm, helpful, and such a delight to work with! He helped with the purchase of my first vehicle, thank you so much again, we appreciate your top notch service.
Reviewed on January 29, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on January 30, 2025
Samantha Curtis
Abbas was SO helpful with our new vehicle purchase. He was able to answer all our questions, took into account our needs in a vehicle and was personal and charming while doing it. I would recommend him 100%
Reviewed on January 27, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on January 28, 2025
XF S
With Hanning’s support, I had a delightful experience to get a Mazda vehicle. He is a great salesman who leveraged his Engineering experience to help and support customers. And he is honest about the car and detail-oriented. Highly recommend him.
Reviewed on January 23, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Barrhaven Mazda responded on January 24, 2025
PLBF PLBF
Based on excellent dealership reviews, I went to Barrhaven Mazda in October. I knew generally what I wanted and test drove 2 vehicles. Abood was my salesperson - he was professional, polite and gave honest comments on the 2 options. He could have, but didn't, upsell me. I'm very pleased with the cx5 Signature that I bought and the whole buying experience. Abood was excellent and the rest of the team was also great.
Reviewed on January 14, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Barrhaven Mazda responded on January 15, 2025
Adam Cushen
Reviewed on January 13, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Barrhaven Mazda responded on January 14, 2025